k888 Terms and Conditions

General Provisions

These terms and conditions ("Terms") apply to the k888 platform and all services associated with it. These Terms constitute a legal agreement between k888 and the user. k888 reserves the right to amend these Terms at any time at its discretion. Continued use of the service after any change will be treated as the user's acceptance of the amended terms.

Accessing the k888 platform means you confirm that you are an adult residing in Bangladesh and that you are at least 21 (twenty-one) years of age. Use of this platform by minors is strictly prohibited.

1.1 Applicability of Terms

These Terms apply to all services provided through k888's website, mobile app (Android APK and iOS) and any other digital channel. Before using the service, users must familiarise themselves with these Terms, the Privacy Policy and all other relevant policies.

1.2 Changes and Updates

k888 may amend these Terms at any time without prior notice. The latest effective version will always be published on this page. It is the user's own responsibility to visit this page regularly and stay informed of any updates.

Account Registration and Eligibility

2.1 Registration Eligibility

To open an account on k888, users must meet the following conditions:

• Must be at least 21 years of age.
• Must have the legal capacity to agree to these Terms.
• Must not reside in any country or region where online gaming is prohibited by law.
• Each person may open only one account.
• Accurate and truthful information must be provided at the time of account registration.

2.2 Identity Verification (KYC)

k888 reserves the right to verify a user's identity at any time. This process may require submission of a copy of a national identity card, birth registration certificate or a similar government-issued document. If the required documents are not submitted within the specified time, the account may be temporarily suspended.

2.3 One Person, One Account

Having more than one account in the same person's name is strictly prohibited. k888 has the capability to detect multiple accounts operated from the same IP address, the same device or the same payment method. In such cases, bonuses may be cancelled and the account may be permanently closed.

Deposit and Withdrawal Policy

3.1 Approved Payment Methods

k888 currently accepts deposits and withdrawals through popular mobile financial services in Bangladesh. The approved methods are:

• Deposit: bKash, Nagad, Rocket, Upay
• Withdrawal: bKash, Nagad, Rocket, Upay

Please note that Rocket is the mobile wallet service of Dutch-Bangla Bank.

3.2 Minimum Amounts

The minimum amount for each deposit is ৳200 (two hundred taka). The minimum amount for a withdrawal is ৳1,000 (one thousand taka). Transactions below these amounts cannot be processed.

3.3 Withdrawal Processing

Approved withdrawal requests are generally completed within 5 to 30 minutes. The user's account and payment details are verified before a withdrawal is processed. If the mobile wallet number provided at the time of submitting the request is incorrect, the transaction may be cancelled.

3.4 Transaction Security

All financial transactions are conducted through SSL-encrypted channels. k888 does not disclose users' financial information to any third party.

Bonus and Promotion Terms

4.1 Welcome Bonus

New members who register on k888 can receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 10 (ten) times the bonus amount — meaning the bonus funds must be wagered 10 times before winnings from the bonus can be withdrawn.

4.2 Bonus Usage Rules

• After receiving a bonus, wagering must be completed within the specified time limit.
• Bonus funds cannot be withdrawn directly.
• k888 reserves the right to cancel bonuses in cases of bonus abuse or manipulation.
• The welcome bonus applies only once per account.
• If wagering is not completed while a bonus is active, withdrawals may be restricted.

4.3 VIP Cashback Program

k888's VIP program has four tiers — Bronze, Silver, Gold and Platinum. Cashback is awarded each week based on net losses:

• Bronze: Up to 0.3% cashback on weekly net losses
• Silver: Up to 0.6% cashback on weekly net losses
• Gold: Up to 0.9% cashback on weekly net losses
• Platinum: Up to 1.2% cashback on weekly net losses

For example, if a Gold member's net loss in one week is ৳20,000, a cashback of ৳20,000 × 0.9% = ৳180 will be awarded. Members can progress to higher tiers based on regular play.

Prohibited Activities

The following actions are strictly prohibited on the k888 platform:

• Providing false or incorrect information during account registration.
• Using another person's account or operating an account in another person's name.
• Playing games through bots, automated software or artificial intelligence.
• Placing manipulative bets with the intent of circumventing bonus terms.
• Using the platform for money laundering or illegal financial activities.
• Hacking or using unauthorised methods to access the system.
• Threatening, harassing or behaving rudely towards other users.
• Assisting minors (under 21 years) in using the platform.

Account Suspension and Closure

6.1 Suspension by k888

k888 may temporarily suspend or permanently close any account without prior notice for any of the following reasons:

• Violation of any provision of these Terms.
• Failure to complete identity verification or providing incorrect information.
• Suspicion of fraud or suspicious activity.
• A court order, instruction from a law enforcement agency or any other government directive.

6.2 Closure by the User

Any user may request the closure of their account at any time. To do so, they must contact the support team via 24/7 live chat or email. Any pending withdrawals should be completed before submitting an account closure request.

Privacy and Data Protection

k888 gives the highest importance to protecting users' personal information. To learn more about how personal data is collected, stored and used, please read our Privacy Policy page.

7.1 Limitations on Use of Data

• Users' information is used solely for the purpose of providing the service.
• k888 does not sell personal information to any third party.
• Information is not disclosed to any government agency or third party except where required by law.

7.2 Cookies and Tracking

Cookies and similar technologies are used on the k888 website and app to improve the user experience and ensure service quality. By accessing the site, you consent to this use.

Responsible Gaming Policy

k888 believes that online gaming is a form of entertainment and should never be a primary source of income. We always advise playing within your limits. Follow the Responsible Gaming Guidelines to enjoy gaming in a healthy and controlled way.

8.1 Self-Control Tools

k888 provides users with the following self-control features:

• Deposit Limits: Set a maximum daily, weekly or monthly deposit amount.
• Session Limits: Set a time limit for continuous play.
• Temporary Break: Temporarily deactivate your own account for a set period.
• Permanent Self-Exclusion: Request a long-term or permanent break from gaming.

8.2 Protection of Minors

No person under the age of 21 may use k888. The use of parental control software is recommended to protect underage family members.

Technical Errors and Dispute Resolution

9.1 Technical Issues

If a game or transaction is interrupted due to a server error, network issue or software fault, k888 will review the technical logs and make an appropriate decision. In such cases, k888's decision will be considered final.

9.2 Dispute Resolution Process

In the event of a dispute relating to an account or transaction, the user should first contact the support team via 24/7 live chat or email. General disputes are resolved promptly. For complex disputes, a defined process is followed, the details of which can be provided by our support team.

9.3 Limitation of Liability

k888 does not bear responsibility for any loss caused by internet disconnection, failure of third-party services or issues with the user's own device. Maximum liability shall in no case exceed the total value of the transaction in question.

Gaming Rules and Fairness

10.1 Game Outcomes

The outcome of every game on k888 is determined by Random Number Generator (RNG) technology, which ensures that each round is completely independent and impartial. Past results have no effect whatsoever on future results.

10.2 Game Information

RTP (Return to Player) information for slot games available on k888 is displayed in the information section of the relevant game. For slot games, RTP indicates the theoretical long-term average return rate — it does not guarantee a specific win in any given session.

10.3 Sports Betting Rules

Specific event-based rules apply to sports betting on k888. In the event of a match cancellation, walkover or other unusual circumstances, decisions regarding bets will be made in accordance with k888's established rules. In live betting, bets may be rejected due to internet latency.

Contact and Support

k888's support team provides service in both Bengali and English, seven days a week, twenty-four hours a day. If you have any questions about these terms and conditions or need any assistance, please contact us through the following:

• Live Chat: Via the chat button at the bottom right of the website or app.
• Email: [email protected]

For general questions, visit our FAQ page — answers to most questions can be found there.

Intellectual Property and Copyright

All content on the k888 website and app — including logos, graphics, text, software, interface design and other elements — is the intellectual property of k888. No part of this content may be reproduced, distributed or used commercially without prior written permission from k888.

Content from third-party game providers is protected under their own respective copyrights.

Final Provisions

13.1 Severability

If any provision of these Terms becomes legally invalid or unenforceable, all remaining provisions will continue to be fully effective.

13.2 Entire Agreement

These Terms together with the Privacy Policy and all other related policies constitute the entire agreement between k888 and the user. No oral or unwritten assurance or promise made by any representative of k888 outside these Terms is binding.

13.3 Applicable Law

These terms and conditions are governed by the relevant international online gaming regulations. Any disputes will be resolved through negotiation.